Complaints procedure

Complaints procedure:

Please also refer to Guarantee. SluisGarden does its utmost to deliver products that meet your expectations. Nevertheless, should you be dissatisfied about our products, you can send a complaint to us. Or if you have a complaint about our total service provision, such as our service, website or our delivery and packaging method, please send us a detailed description of your complaint by email to:

Or send a letter to:

Garden Seeds BV
Attn: Complaints
Voorland 3
1601 EZ Enkhuizen


We will contact you  with a satisfactory solution to the complaint within 14 days.